Blog Archive: Apr 2018

A DMC’s Perspective on Sustainability

I look up from my keyboard and it’s a beautiful sunny day in paradise. The sun streaming in from my window hits my glass and the water comes alive, sparkling and dancing. I take a long sip and I’m thankful we have a water cooler in the office to save …

Have You Tried Chatbots?

In 2017, IMEX debuted their concierge known as Frank. Frank was by far the most tireless worker – he didn’t take a break once in three days! Helpful, insightful, eager to please, Frank  pulled all-nighters for attendees. Frank was also a bot whose sole purpose was to deliver personalized service …

Update: What’s Hot in South Florida

With half of the country still thawing out from Winter, we know that you’re probably thinking of sand, waves, and miles-long beaches. A joie de vivre is stitched into the fabric of South Florida and guests from all backgrounds flock to its laid-back take on luxury. If you’re looking for one-of-a-kind experiences …